Adult Care Referrals
The right door. The right support.

Making a referral that truly changes a life.

Whether you are a social worker navigating a complex placement, an NHS discharge coordinator under pressure, or a family who simply needs answers. Reliant Care's referral process is built to be clear, responsive, and centred on the person, not the paperwork. We respond to every enquiry within one working day.

1-day response CQC Regulated LD · Autism · MH · Forensic
0 Hour Assessment Feedback
0 PBS Co-Produced Plans
0 Institutional Settings
Care professional engaged in a warm, supportive consultation with a client
Every referral starts with a conversation. Reliant Care · Referrals
Why Refer to Us

A referral is the beginning of a lasting clinical partnership

Reliant Care works seamlessly alongside commissioners, local authority groups, and clinical systems to deliver transparent care pathways for complex placements.

NHS & Statutory Alignment

Commissioning integration that respects targets and panel timelines

We work comprehensively within standard local authority and NHS continuing healthcare frameworks, facilitating rapid cost reviews to ensure discharge paths face minimal blockages.

  • Indicative cost frameworks provided safely inside 24 hours
  • Complete adherence to CQC's Right Support care standards
  • Open communication pathways maintained with the care team
Clinical lead working on dynamic positive behavioral mapping scripts
Placement Strategy

Small, community-anchored care hubs that never feel institutional

Our operational locations are environments engineered around personal safety, minimizing sensory triggers, and matching clients with keyworkers best matched to their communication profile.

  • Dedicated focus on small community environments over legacy blocks
  • Multi-disciplinary coordination built into regular workflows
  • Solid safeguarding structures tracking incident de-escalation parameters
Multi-disciplinary professional care alignment session
Step by Step

Our referral process clear, transparent, and person-centred

We recognize that complex placements require fast operational turnaround. Here is our step-by-step commitment.

Initial Contact & Triage

Confidential screening assessment checks suitability, legal parameters, and core funding arrangements within 1 working day.

Referral Pack Review

Clinical verification of psychiatric reports, current care frameworks, and risk matrices executed in 48 hours.

Pre-Placement Visit

Face-to-face analysis evaluating resident compatibility metrics, home environment adjustments, and sensory matching patterns.

Plan Co-Production

Co-producing the formal PBS framework, crisis tracking outlines, and step-down milestones before placement commencement.

Placement & Reviews

Intensive initial settling-in protocols followed by structured milestones tracked at 6 weeks, 3 months, and quarterly loops.

How to Make a Referral

Three ways to refer a client directly to our team

Referrals can be finalized using the route that fits your clinical schedule best by phone triage, secure email document routing, or using our live QR web portal.

  • Scan the QR token on the right to open the secure Day Academy Mead House digital application form on your terminal.
  • Complete all key assessment areas providing diagnoses, care assessments, and commissioning authority structures to ensure a fast review.
  • Save and return documents directly to Kofi via email, or call our referral line to request staff to deliver hard copies.
Monitored Placement Intake Desk
Kofi Kyei-Mensah-Osei
Manager · Reliant Care Ltd

Day Academy Referral Form

Mead House · Reliant Care Ltd

Scan to launch the digital referral web interface directly on your mobile browser
Day Academy Referral Form
Scan using your mobile camera lens to view and track the form directly.
Mead House Secure Portal
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