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Independent Living
Freedom starts at home...

Floating support for independent living, on your terms.

Person-centred, flexible support for adults with long-term conditions helping you maintain your home, build confidence, and live life with greater freedom and control. Serving Harrow, Hounslow and Hillingdon.

Get in touch today → Explore our services
6 months to 2 years support Mental health & learning disability Harrow · Hounslow · Hillingdon Person-centred plans
A support worker sharing a warm moment with a service user in their own home, embodying independence and care
Person-led · Community-based Living well, on your own terms.
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Home-basedSupport
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TailoredPlans
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Up to 2yrsDuration
What is Floating Support?

Supporting you to live independently, in your own home.

Reliant Care's Independent Living & Floating Support is available to adults living in the community who need help maintaining their accommodation and their ability to live independently. Depending on your needs, we can support you from 6 months to 2 years.

Our services are specifically designed to enable individuals with severe and enduring mental health conditions and learning disabilities to live independently. Whether in their own house, flat, or shared living environment. We focus on promoting maximum independence to meet your specific needs.

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Areas we serve: Harrow, Hounslow and Hillingdon.
Support can be provided in your own house, flat, or shared living environment.
"Our service aims to minimise the use of emergency or crisis accommodation whilst encouraging independence and social inclusion." — Reliant Care · Independent Living
  • Fully trained staff taking a genuine person-centred approach
  • Tailored support plans created together with you and your family
  • Flexible delivery in day, evening, overnight and weekends
  • Support to access education, training and employment opportunities
  • Empowering you to explore your skills and use them for your own benefit
Our core support areas

Everything you need to live well, independently.

Three core areas within our floating support offer delivered alone or together, always shaped around the individual.

SUPPORT AREA 01

Health, Wellbeing & Daily Living

We support you to maintain your health and look after yourself day to day. Our staff help with the practical and emotional side of life at home from preparing nutritious meals to building healthy routines that give your days structure, purpose and confidence.

  • Health and wellbeing monitoring and support
  • Medication management and prompting
  • Preparing healthy, balanced meals
  • Personal hygiene and self-care routines
  • Household tasks cleaning, laundry, cooking
  • Building healthy lifestyle choices and habits
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Why it matters: consistent daily routines reduce crisis risk, promote mental wellbeing and give people a stable foundation to build the rest of their life from.
Talk to our team →
A care worker helping a service user prepare a meal in their own kitchen, promoting independence Daily routines · Healthy living
A support worker reviewing budgeting documents with a service user at a table Tenancy · Finances · Independence
SUPPORT AREA 02

Tenancy Support & Financial Skills

Keeping a home requires a range of practical skills that can feel overwhelming. Our staff work alongside you to build the confidence and ability to manage your tenancy, handle money wisely and take control of your finances so you can maintain the stability you've worked hard for.

  • Understanding and maintaining a tenancy agreement
  • Budgeting and managing personal finances
  • Paying bills and managing direct payments
  • Shopping, handling cash and basic banking
  • Liaising with landlords and housing services
  • Avoiding rent arrears and tenancy breakdowns
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Personalised budgets: we help you understand and manage your individual budget so you have real control over how your support is purchased and delivered.
SUPPORT AREA 03

Community Connections & Social Inclusion

Living independently is about more than a roof over your head. It's about having relationships, purpose and a place in your community. We support you to build friendships, engage with leisure activities, maintain family ties and access education and employment opportunities that matter to you.

  • Building links with the local community
  • Developing and maintaining friendships
  • Staying connected with family and loved ones
  • Leisure activities and going on holiday
  • Identifying education and employment opportunities
  • Applying for college, jobs and arranging training
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Social inclusion: we empower, motivate and encourage individuals to explore their skills and put them to use for their own benefit and the benefit of their community.
Explore how we help →
Service users enjoying a community activity together outdoors, building social connections Community · Relationships · Purpose
Daily Living Skills

Build the skills for a full and structured life.

Daily living skills include developing a sense of structure and routine so you can plan your day and get the most out of it. Our experienced staff work with you at every step.

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Morning Routines

Waking up on time, making the bed and starting the day with confidence and structure.

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Preparing Meals

Planning and cooking nutritious meals safely from simple snacks to full dinners.

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Cash & Banking

Handling cash confidently, understanding bank accounts and managing everyday spending.

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Personal Hygiene

Developing consistent self-care routines that support health, confidence and wellbeing.

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Laundry & Clothing

Washing, ironing and storing clothes — practical skills for maintaining your home environment.

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Communication Skills

Building verbal and written communication skills to engage with services, employers and community.

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Budgeting

Understanding income, expenses and how to manage money so it covers everything that matters.

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Shopping & Planning

Writing lists, comparing prices and shopping independently — building confidence one trip at a time.

How it works

Your journey to greater independence.

From the moment you are referred to us, we focus on understanding you as an individual and building a support plan that works for your life.

1

Referral & Assessment

You are referred to us via a local authority or healthcare professional. We conduct an initial needs assessment to understand your situation, goals and what matters most to you.

2

Creating Your Plan

Together, we co-produce a unique, person-centred support plan — outlining the type of support, how much, how often, and how it fits around your daily life.

3

Active Support

Your dedicated support worker starts working with you, providing flexible support during the day, evenings or weekends — at the times that suit you best.

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Review & Progress

We regularly review your plan with you to track progress, adapt support as your needs change, and celebrate the independence you are building every day.

Our impact

Results that speak for themselves.

When people have the right support to live independently, the outcomes are transformative — for the individual, their family and their wider community.

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Tenancy sustainment
Service users maintaining their home
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Crisis reduction
Reduced emergency service contact
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Max support duration
Flexible from 6 months to 2 years
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Person-centred plans
Every plan tailored to the individual

"Before I had floating support, I was terrified of losing my flat. My support worker helped me understand my tenancy, manage my money, and now I feel genuinely in control of my own life for the first time."

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Sarah, 34 Independent Living service user · Harrow

"The team from Reliant Care didn't just help me with practical tasks — they believed in me. That made all the difference."

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Marcus, 28 Independent Living service user · Hounslow
Who we support

Support designed for the people who need it most.

Our floating support is designed for adults in the community across a range of conditions and circumstances — always delivered with dignity, compassion and full respect for the individual.

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Mental Health Conditions

Support for adults with severe and enduring mental health conditions who want to live independently in their own home.

  • Schizophrenia & psychosis
  • Bipolar affective disorder
  • Severe anxiety and depression
  • Personality disorders
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Learning Disabilities

Empowering adults with learning disabilities to live in their own home with the right level of tailored, respectful support.

  • Mild to moderate learning disability
  • Autism spectrum conditions
  • Associated complex needs
  • Transition to independent living
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Long-term Conditions

Adults with a range of long-term physical or social care needs who require ongoing support to maintain their accommodation and independence.

  • Adults at risk of tenancy breakdown
  • People leaving hospital or residential care
  • Adults with dual diagnosis
  • Those at risk of homelessness
Regulated, accredited & trusted by
Care Quality Commission Registered Provider
CQC Registered
Care Quality Commission
Disability Confident Committed Employer
Disability Confident
Committed Employer
Dignity in Care Pledge
Dignity in Care
Pledge member
Association of Healthcare Trainers
AoHT Accredited
Healthcare Trainers
Information Commissioner's Office
ICO Registered
Data protection
Quality Award Excellence
Quality Award
Service excellence
Now accepting referrals

Ready to live more independently?

Tell us about the person you'd like us to support. Our person-centred team is ready to listen, assess and build a support plan that genuinely works for their life — in Harrow, Hounslow and Hillingdon.

Call our team → Email us

Reliant Care · Independent Living

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Phone0208 893 6770
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Response timeWithin 4 working hours
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CoverageHarrow · Hounslow · Hillingdon